Bookings are confirmed only upon receipt of full payment. ASKC Properties Ltd reserves the right to refuse or cancel any booking prior to check-in. If a booking is cancelled by ASKC Properties Ltd, any monies paid by the guest will be refunded in full.

A booking is confirmed only when the invoice has been paid in full. For bookings made more than 30 days before arrival, ASKC Properties Ltd will provisionally hold the dates for up to 30 days from the date of the invoice, which is usually sent within 72 hours of approving the request. For bookings made within 30 days of arrival, the invoice is payable on receipt. Funds must have cleared prior to arrival, unless otherwise agreed in writing. If the invoice is not paid by the due date, the provisional hold ends, the dates may be released and the booking may be cancelled.

A refundable security deposit of £300 is required prior to arrival. It will normally be returned within seven days of departure following inspection of the property.

ASKC Properties Ltd may retain part or all of the deposit for: damage to the property; missing items; not following departure instructions; excessive cleaning; smoking inside the apartment; lost keys (€40 replacement); lost or unreturned pool bands (€50 each); air conditioning left on (€40); security call-outs caused by guests; or breach of these Terms or the House Rules.

Where charges are incurred in euros, the sterling equivalent will be deducted from the deposit at the prevailing exchange rate on the date of deduction. Where the cost of repairs or replacement exceeds the deposit, the Lead Guest remains responsible for the additional costs.

• More than 30 days before arrival: full refund.
• 15 to 30 days before arrival: 50% refund.
• 14 days or fewer before arrival: no refund.

Standard occupancy is four guests (two double beds). A travel cot and a sofa bed in the lounge are available on request, up to a maximum of six house guests at any time. Only guests named on the booking are permitted to stay overnight. The Lead Guest must be aged 25 years or over. Names and passport details of all guests must be supplied prior to arrival; these are submitted to the local authorities in accordance with Spanish law.

Guests agree to respect neighbouring properties, resort staff and the wider community. Failure to comply with resort security instructions, excessive noise, anti-social behaviour or repeated neighbour complaints may result in immediate termination of the stay without refund. Illegal activity of any kind is strictly prohibited.

The property must not be used for parties, events, commercial activities, filming or professional photography unless prior written permission has been obtained from ASKC Properties Ltd.

Smoking is strictly prohibited inside or outside the apartment. No pets are permitted.

Check-in is from 3:00pm. Check-out is by 10:00am. Early or late check-out is only available by prior arrangement and subject to availability (approved fee: £25). Check-in is via a meet and greet service or key safe.

Guests are asked to switch off all air conditioning units, heaters and lights when leaving the apartment. A €40 charge applies where air conditioning is left running when the apartment is vacated.

Guests use the apartment, swimming pools, balconies, terraces and all resort facilities entirely at their own risk. Children must be supervised at all times. ASKC Properties Ltd accepts no responsibility for loss, theft or damage to guests' personal belongings, vehicles or valuables, and shall not be liable for events beyond its reasonable control, including adverse weather, utility failures, airline disruption, government restrictions or any force majeure event.

Guests are strongly advised to obtain suitable travel insurance covering cancellation, medical emergencies and accidental damage.

These Terms and Conditions are governed by Spanish law and any disputes shall fall under the jurisdiction of the Spanish courts.

Payment of the invoice confirms acceptance of these Terms and Conditions and the accompanying House Rules.